Frequently Asked Questions (FAQ)
for #1-TuffTEST™ for Windows

Q: What are the benefits using #1-TuffTEST for Windows ?
A: Whenever you have doubts with your system's reliability or whenever you buy a new PC, you can use #1-TuffTEST for Windows , both Windows and DOS versions, to perform a physical exam on your PC and understand its stability and capability. #1-TuffTEST for Windows diagnoses almost every PC component and singles out faulty areas. A successful overnight burn-in with the Stress Test would give you great confidence in your PC. A periodic diagnosis performed on your PC would give you better preparation for adverse situations, such as system crash or data loss.

Q: Is version v.1.20 compatible with Windows XP, 2000, NT, ME, 98, and 95?
A: Yes it is. However, before installing #1-TuffTEST for Windows you must first log on with "Full Administrator Privileges". And, as with any new software application installation, before installing it you must close ALL other open applications and programs running in the background. This especially applies to anti-virus and system protection programs.

Q: Why does the System Hardware Health Monitor fail to find the driver or device after it is installed ?
 The System Hardware Health Monitor will not work if your system board does not have a LM78 or compatible chip.

Q: Why does the System Hardware Health Monitor report zero reading on certain inputs and cpu fan speed?
 The System Hardware Health Monitor was designed to be compatible with Intel LanDesk Manager for motherboards containing a LM78 or WB3781 sensor chip. If you get zero readings on certain voltage inputs, you may want to change the default settings to disable certain readings to match with your motherboard design. Refer to your motherboard specification for hardware monitoring capability and Intel LDCM compatibility.

Q: Why does the system hang when running the Stress Test in concurrent mode?
 The Stress Test, when run in concurrent mode, is a very stringent, timing-sensitive test. First, make sure not to touch the mouse or keyboard during testing. Otherwise the Window App. Test may be hung up waiting keyboard input. Second, the Modem test might need to be disabled when running in concurrent mode. Third, be sure that the hard drive has at least 256 MB of free space reserved for the swap file. Also, from our experience, some VGA graphics and MPEG drivers may fail under this heavy multitasking environment but function properly in normal daily operation condition.

Q: Why can't the CD-ROM test detect the exact speed of 16X or higher CD-ROM drives?
 The CD-ROM test randomly selects files on a CD-ROM for testing. When these test files are located on outer tracks 16X or higher CD-ROM drives will achieve their rated speed. If the test files happen to be located on inner tracks, the test result might be slower than what the vendor specified.